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Rad-5/5v Signal Extraction Pulse Oximeter Operator’s Manual 9-5
9
service / maintenance
Service and repair
REPAIR POLICY
Masimo or an authorized Service Department must perform warranty repair and service.
Do not use malfunctioning equipment. Have the unit repaired.
Please clean contaminated/dirty equipment before returning, following the cleaning proce-
dure described in Section 9, Cleaning. Make sure it is fully dry before packing the equip-
ment.
To return the Rad-5/5v unit for service, please follow the Return Procedure.
RETURN PROCEDURE
Please clean contaminated/dirty equipment before returning and make sure it is fully dry
before packing the equipment. Package the equipment securely – in the original shipping
container if possible – and enclose the following information and items:
Call Masimo at 800-326-4890 and ask for Technical Support. Ask for an RMA num-
ber.
A letter describing in detail any difficulties experienced with the pulse oximeter.
Please include the RMA number in the letter.
Warranty information – a copy of the invoice or other applicable documentation
must be included.
Purchase order number to cover repair if the oximeter is not under warranty, or for
tracking purposes if it is.
Ship-to and bill-to information.
Person (name, telephone/Telex/fax number, and country) to contact for any
questions about the repairs.
A certificate stating the oximeter has been decontaminated for bloodborne
pathogens.
Return Rad-5/5v pulse oximeter to the following shipping address:
Masimo Corporation
40 Parker
Irvine, California 92618
949-297-7000
FAX 949-297-7001
WARNING: DO NOT REMOVE THE COVER OF THE MONITOR EXCEPT FOR
BATTERY REPLACEMENT. AN OPERATOR MAY ONLY PERFORM MAINTE-
NANCE PROCEDURES SPECIFICALLY DESCRIBED IN THIS MANUAL.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL TRAINED IN THE
REPAIR OF THIS EQUIPMENT.
4. Verify that the SpO
2
measurement is between 79% and 84%.
5. Verify that the pulse rate measurement is between 55 bpm and 65 bpm.
6. Press the Pulse Tone Volume button several times and verify that the loudness of
the pulse beep tone increases, then is turned off, then repeats the cycle
7. Disconnect the Masimo Set Tester from the Rad-5v.
8. Verify that an audible alarm occurs, that the front panel displays “nO SEn” and the
Alarm indicator is flashing.
8. Press the Alarm Silence button once and verify that the alarm is silenced and the
Alarm Silence Indicator is off.
service / maintenance
9-4 Rad-5/5v Signal Extraction Pulse Oximeter Operator’s Manual
9
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